・ Recently, RPA(Robotics process automation) made it possible to delegate routine tasks of white collar to robot.

・ Client aimed at operation atomization and efficiency enhancement of back office operation by RPA introduction as part of operational reform of whole company.

・ Based on background above, we aimed at quick implementation of RPA introduction, by identifying operations that have room for RPA introduction through taking inventory of all operation at target department.

・ By hearing to all person in charge of operation, listed and visualized operation of each department which used to be individualistic.

・ Based on characteristic of operation grasped and business volume measured, create TOBE image of efficiency enhancement and advancement including RPA introduction.

・ Start RPA introduction in order from operation that has high effect of RPA introduction, and contributed to significant workload reduction by automation.